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Supply Chain Process Improvement in Global Wholesale Retailer

Client situation & approach

The client is a wholesale/cash & carry division of a global multiple format retailer. carrying food and non-food product ranges for trade customers. We supported the client in:

  • Some small step changes in performance improvement had been achieved, but more improvement was needed
  • The actual on-shelf availability was not fully understood, resulting in lost sales

Results

  • Identified quick wins to improve availability based on effort and reward
  • Developed a “what good looks like” tool for step change in range management
  • Created a framework to roll out and sustain the benefits.