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Business Process Excellence


A way to accelerate End to End Sustainable Progression in a company is to focus on its processes and their improvement potential.

Processes can encounter many weaknesses, such as overcomplexity, which can be due, for example, to historic creep of functionality or lack of focus. They can also be affected by instability, due to lack of anchoring or rendering structured performance improvement impossible. In some situations, processes suffer underutilization, as they are seen only as a chain of activities, and their role as a collaboration platform and a valuable source of data is not valued.

Every company has unique characteristics that affect how a new method is applied and how long it takes to do so. EFESO Consulting professionals can help you to adapt to the most common implementation phases to your environment;

  • Strategic focus - To align the initiative with your business imperatives and select the priority business processes to rapidly improve
  • Lean planning - to define gaps:
    • Value Stream Mapping / Makigami - to clarify how current processes are organized and to identify wastes and losses
    • Business Modelling - to describe what the future state should look like, to enable you to delight the customer in an efficient way
    • Maturity Assessment
    • Change Readiness Assessment - to make an early analysis of people capabilities and adoption of change
  • Quick wins & pilot - In order to achieve the first rapid results and to gain credibility
  • Expansion, Stabilisation & Renewal - Expansion to other key business processes and creation of the necessary capabilities (technical and human) to sustain and continue the progression

We have a particular attention towards the “human dynamics” side of processes, as people make processes work or fail, improve or stall. We ensure adoption and activation of all key stakeholders and ensure Managers create the right conditions and environment to maximize the potential.

We also help our clients go beyond process excellence initiatives, and set up and anchor the management system and culture to continuously progress, such as Lean and TPM.

Didier Brackenier

EFESO Belgium

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Technological progress has a profound impact on business processes which goes far beyond automation and robotization. Digitization amplifies insights, accelerates learning, supports new business models and allows you to attack new markets. Progression has never been this fast.



Recent proof of how we partner with our clients to help them navigate business issues and achieve high value improvements.


Want to read more?

Download our perspective on Human Dynamics