2
Warehouses involved
Digital Transformation in Cosmetics Logistics Achieves Paperless Operations
A global cosmetics manufacturer sought to digitalize the Performance Control System used in its distribution centers, replacing paper-based boards that slowed communication and limited operator involvement. Working with EFESO, two logistics centers launched a full digital Proof of Concept (POC)—transforming daily routines, enabling real-time performance visibility, and empowering warehouse teams with digital tools and structured coaching.
Industry: Life Sciences
Service: Digital & Ai
Service: Operational Excellence
Service: Operations Strategy and Transformation
Our Client
The client is a global cosmetics manufacturing group recognized for its innovation capabilities and broad international footprint. The company has experienced strong, sustained growth in recent years, expanding its portfolio and production capacity to serve leading beauty brands worldwide.
The Challenge
The distribution centers relied on traditional paper-based PCS boards, creating inefficiencies in communication, meeting routines, and operator engagement. Information did not circulate effectively, and warehouse teams lacked involvement in performance discussions.
The client needed to:
- Replace paper processes with a digital PCS
- Improve information flow and meeting relevance
- Strengthen autonomy of team leaders and key users
- Successfully deploy a Proof of Concept across two logistics centers
Real Results Achieved Together
The digital PCS enabled immediate operational improvements across daily routines, team communication, and operator involvement, building a foundation for broader rollout across the logistics network.
0 paper
Remaining in PCS routines
40+
Operators onboarded through on-the-job coaching
8
Key users trained on digital PCS
Transformation Impact
- 6 Team Leaders coached to lead digital meetings
- Information flow and performance visibility improved significantly
- Key users gained confidence and autonomy through structured training
- Warehouse operators became active contributors in daily routines
- Strong foundations established for future scaling across additional distribution centers
Our Approach
EFESO supported the client in deploying a digital PCS through a hands-on and capability-building approach:
- Remote digitalization of boards with PMO teams
- Remote training for key users to ensure tool mastery
- Quick PCS scan and structured gap analysis
- Training on digital PCS and smart problem solving
- On-the-job coaching directly with warehouse teams
- Recommendations and roadmap for future deployment
This approach ensured the POC delivered immediate value while building the internal capabilities needed for wider rollout.
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Digital investments fail to deliver operational impact. We translate technology into performance gains through practical AI deployment, data-driven decision systems, and frontline digital tools.
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Ready to Digitalize Your Logistics Performance System?
- Eliminate paper-based inefficiencies and empower your teams with real-time digital performance management
- Stop losing critical information in outdated processes that keep operators disconnected from decision-making
- Join global leaders who've successfully digitalized their distribution centers and achieved measurable operational excellence
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