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Transforming the European Supply Chain for Fast, Competitive Customer Service

A leading UK and international multi-channel sports fashion retailer faced major post-Brexit challenges. EFESO partnered with the retailer to design a future-ready European supply chain.

Consumer Goods and Luxury
Retail
Logistics and Distribution
Supply Chain
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Our Client

Leading UK high-street and multi-channel (including e-commerce) sportswear retailer expanding rapidly across the EU over the next five years.

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The Challenge

The retailer needed to redesign its European supply chain to support aggressive growth, improve customer service, and eliminate penalties created by post-Brexit structures. Key challenges included:

  • E2E strategy alignment: Developing a business-aligned supply chain strategy that unlocked performance improvement potential
  • Post-Brexit decoupling: Separating the UK and EU networks to avoid heavy Tax and Duty penalties
  • Cost pressures: Reducing logistics costs and improving cost-to-serve
  • Competitive gaps: Long lead times versus competitors in both retail and online channels
  • Legacy constraints: A supply chain structure unable to support forecasted growth, particularly for e-commerce

Real Results Achieved Together

Through structured analysis, network design, and implementation planning, EFESO helped the retailer define its optimal future European footprint.

+6.5%

Tax and Duty mitigation of revenues in scope

-2%

Cost to serve reduction of sales versus legacy logistics network

+85%

Retail Next Day service up from 15 percent

+30%

Online orders delivered next day

Transformation Impact

  • Online fulfillment improved to 2–3 days for nearly the entire EU population
  • Over thirty percent of online orders delivered next day
  • Network of hubs and cross-dock locations designed to reduce transport effort and CO₂ impact
  • A future-ready logistics network defined to support five-year EU growth targets
  • A full business case developed with time-phased cashflows and investment appraisal


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Our Approach

EFESO conducted a strategic, end-to-end review of the retailer’s European supply chain—including costs, flows, and capacity constraints.

Together with the client, the team co-developed multiple network scenarios and assessed their fit with growth projections.

The work identified the optimal logistics network for both retail stores and the fast-growing online business over a five-year horizon.

A pragmatic implementation plan was built, along with a full business case including phased cashflows and investment requirements.

This structured approach ensured clarity, alignment, and readiness for execution.

Related Services

Supplier complexity obscures 70% of your value creation. We strengthen networks through supplier development programs, risk mitigation strategies, and collaborative innovation platforms.
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Ready to Transform Your Supply Chain for Growth?

  • Unlock strategic supply chain improvements that support your expansion plans
  • Stop losing revenue to inefficient logistics networks and regulatory penalties
  • Join leading retailers who've achieved next-day service excellence across borders


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