€1B
Annual revenue
Global Apparel Retailer Saves €15.5M in 18-Month Turnaround
A global apparel retailer faced challenges in time-to-market, service levels, and industrial costs. EFESO led an 18-month transformation program across four countries, reducing order rejections from 20% to 8%, and streamlining product complexity.
Retail
Cost and Value Engineering
Manufacturing
Operations Strategy and Transformation
Supply Chain
Our Client
A leading global apparel retailer generating €1 billion in revenue, employing over 7,000 people, and operating in multiple countries across Europe and North Africa. The client focuses on manufacturing and delivering clothing and textile products worldwide.
+7K
Employees
4
Countries included in the program (Italy, Croatia, Serbia, Tunisia)
The Challenge
The client aimed to turn its industrial property chain into a strategic advantage while improving market responsiveness and cost efficiency:
- Time-to-market delays: Extended production lead times were reducing competitiveness
- High industrial costs: Operational expenses and complexity were eroding profit margins
- Service and quality issues: Low service level (78%) and high order rejection rate (20%) impacted customer satisfaction
- Complex product portfolio: Large variety of fabrics and colors increased production complexity and reduced flexibility
Real Results Achieved Together
Through a structured 18-month Operational Excellence program, EFESO helped the client improve service, quality, and cost performance while reducing complexity and enhancing competitiveness.
€15.5M
Savings delivered (OpEx + right sizing)
+10%
Service level improvement
-60%
Reduction in order rejections
Transformation Impact
- Improved speed and punctuality: service level increased from 78% to 88%
- Enhanced quality control: order rejection rate reduced from 20% to 8%
- Increased flexibility: reduced product complexity with 30% fewer fabrics and 60% fewer colors
- Cost competitiveness: achieved €15.5M savings (6.5M OpEx, 8.5M right sizing), reducing industrial costs by 8%
Our Approach
EFESO executed a two-phase program: assessment (6 months) and implementation (18 months), focusing on the manufacturing company of the group. The methodology included:
- Establish agile and lean organizations aligned with defined processes
- Foster exceptional performance in internal departments and external laboratories
- Streamline Product Complexity and Simplify Industrialization process to reduce time-to-market
- Ensure superior service levels and reduce production lead times
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Ready to Transform Your Supply Chain Into a Competitive Advantage?
- Turn operational complexity into streamlined efficiency that responds to market demands in real time
- Stop watching profit margins erode while competitors move faster
- Join leading retailers who've unlocked millions in savings while improving service levels
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