30%
Improvement in sales forecast accuracy through advanced analytics
Improving Supply Chain Agility Through Advanced Forecasting and Digital Tools
A family-owned luxury jewelry designer and retailer seeking to improve supply chain agility to better support its private sales model. Partnering with EFESO, the company redesigned key supply chain processes and implemented digital tools to enhance forecasting and inventory allocation.
Industry: Consumer Goods and Luxury
Service: Advanced Planning
Service: Supply Chain
Our Client
A family-owned luxury jewelry designer and retailer offering a curated portfolio of fine jewelry pieces, distributed primarily through digital channels and exclusive private sales.
The Challenge
The company’s private sales model created unique supply chain challenges requiring greater agility and forecasting accuracy.
- Complex private sales model: Inventory must be booked during the sales window without guaranteed sales volumes.
- Limitations of existing organization and IT tools: Current systems were no longer able to effectively support sales forecasting, supply planning, and dynamic inventory allocation.
- Cultural transformation needed: General management sought to shift the organization from a culture of achievement to a culture of performance.
Real Results Achieved Together
The transformation improved supply chain agility and forecasting capabilities while introducing digital tools to support planning and inventory allocation.
26 to 8
Weeks reduction in frozen horizon
Transformation Impact
- Reduced product shortages through a digital tool supporting replenishment planning and dynamic stock allocation across multiple sales.
- Increased operational efficiency with a digital tool supporting the design of new offers and optimization of product mix.
- Strengthened planning capabilities through improved forecasting and supply chain processes.
Our Approach
EFESO supported the company in redesigning its supply chain processes and implementing digital solutions to improve forecasting and inventory management.
- Supply Chain Diagnostic
• Conducted an initial diagnostic on the nine main supply chain processes through collaborative workshops to identify pain points and prioritize improvement levers. - IT Landscape Assessment
• Performed a diagnostic of the current IT landscape and designed the target IT architecture. - Demand Planning Process and Tool Design
• Supported the design of a target demand planning process and tool. - Custom Digital Tool Development
• Designed a fully customized digital tool covering several user stories including sales history analysis, support for the design of new offers, and real-time sales monitoring for dynamic inventory allocation. - ERP Requirements Definition
• Defined the requirements for a new ERP system and supported the RFQ process until final decision.
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Facing Similar Supply Chain Planning Challenges?
- Managing complex demand patterns with limited forecasting accuracy.
- Struggling with supply planning and dynamic inventory allocation.
- Looking to implement digital tools to improve supply chain agility and performance.
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