Leadership & Change Management

Leadership practices and behaviors are critical to driving change and delivering high performance—especially when aiming for ambitious goals like zero defects, on-time delivery, or zero waste. Yet many industrial organizations struggle to overcome legacy structures, generational shifts, and the slow adoption of new technologies and ways of working.

EFESO captures leadership behavior maturity directly in your work environment—by observing and analyzing leadership practices during high-impact moments such as performance meetings, safety rounds, Gemba walks, and targeted audits. This provides a rapid—and above all, highly actionable—picture of leadership

You gain:

• Clear baseline: a fact-based view of current leadership maturity and improvement potential
• Focus on key moments: analysis of critical leadership interactions in daily routines
• Targeted actions: pragmatic recommendations to strengthen culture, accountability, and communication

Strong leadership drives success and measurable results. EFESO supports the development of your leaders at all levels within the specific context of technical and manufacturing organizations.

Our approach follows the 70/20/10 principle: 10 percent knowledge building, 20 percent practice, and 70 percent coached application in real situations. Progress is tracked through KPIs and reports, making impact visible.

The Leadership Progression Journey includes:

• Analysis: connecting with leaders, aligning expectations, defining target behaviors
• Roadmap design: setting progress milestones, introducing tools, and creating a motivating environment
• Anchoring & monitoring: embedding behaviors through practice, feedback, and ongoing learning

Outstanding performance happens when employees’ skills are translated into daily behaviors that drive results. EFESO’s Performance Behavior approach links organizational goals to clear, observable actions.

By focusing on key decision moments and routines, we help to clear roles and goals, reinforce accountability and strengthen team commitment.

The result: higher engagement, better retention, and stronger performance in critical areas such as production and supply chain.

Benefits include:

• Increased proactivity, commitment, and sense of responsibility
• Fewer escalations; problems increasingly solved at lower levels
• Sustained problem-solving through root cause analysis
• Stabilized and improved performance, measured through key performance indicators
• Greater compliance with safety and operational standards

Too many change initiatives fail by underestimating what it takes to create buy-in and engagement between solutions and the people meant to use them. EFESO applies a structured framework that turns impacted people into active promoters, gives them a role in the transformation, and accelerates ROI through effective adoption.

We deep dive into the context of relevant employee groups, design tailored activation activities, and build a clear adoption roadmap aligned with key touchpoints and project milestones. This ensures that change is understood, processed, embraced, and translated into daily work.

Typical steps:

• Analysis: assessing business context, change readiness, and reasons for resistance
• Roadmap design: defining key moments, designing targeted activities, and building the adoption roadmap
• Anchoring & monitoring: implementing actions, tracking engagement, and boosting overall change readiness

Clear communication is the foundation of successful change. EFESO helps leaders and teams answer the critical questions: Why change? How does it affect me? What is expected now?

We prepare leaders at all levels—from executives to supervisors and team leaders—to act as proactive, impactful communicators, equipping them to guide employees through change and beyond. Early involvement of key communicators ensures consistent messaging and stronger engagement.

Our approach:

• Translating vision and strategy into concrete behaviors
• Training leaders to communicate expectations with clarity and impact
• Designing formats that reach and motivate all employees

Sustaining change requires more than a rollout—it demands the right conditions for new behaviors to take hold. EFESO applies six levers to embed transformation across both management and the shop floor.

Top-down levers: activating leadership, shaping a strong change narrative, and maintaining a consistent communication drumbeat

Bottom-up levers: fostering involvement, creating positive experiences, and building competencies within target groups

This balanced approach mobilizes leaders to clarify roles, provide meaning, and ensure open communication. At the same time, employees are actively engaged, experience early wins, and develop new skills.

The outcome: confident leaders, engaged teams, and daily practices that lock in change—creating an environment where transformation endures.