Operations Strategy and Transformation
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Building a World-Class SHES Framework for a Global Catalyst Manufacturer: Driving Safety, Sustainability, and Operational Excellence
Industry: Chemicals
Industry: Oil & Gas, Sustainable Energy
Service: Operations Strategy and Transformation
Service: People and Organization
Service: Sustainability
Our Client
A global catalyst manufacturer serving the Chemical and Oil & Gas industries, seeking to standardize and elevate SHES practices across multiple sites.
The Challenge
The company faced gaps in SHES management that hindered safety, sustainability, and operational effectiveness:
- No defined SHES strategy or management system, leading to reactive risk management.
- Inconsistent work processes reducing operational efficiency.
- Misalignment with sustainability initiatives, missing long-term value creation.
- Undefined roles and responsibilities creating accountability gaps.
- Weak process safety and change management, increasing operational risk.
- Limited KPI use, restricting the ability to monitor and drive improvements.
Real Results Achieved Together
EFESO structured a SHES transformation to establish a robust, world-class framework, embedding safety, sustainability, and operational excellence into the organization, managing to improve performance tracking through real-time KPI monitoring and structured problem-solving. This transformation has positioned the company for long-term value creation and revenue growth, reinforcing safety, environmental responsibility, and operational efficiency as core business pillars.
Transformation Impact
- Established a structured SHES framework aligned with corporate objectives and Vision Zero principles.
- Defined clear roles, responsibilities, and governance, improving accountability across sites.
- Integrated sustainability initiatives, positioning SHES as a strategic business enabler.
- Enhanced performance tracking through real-time KPI monitoring and closed-loop problem-solving.
- Launched a global communication and implementation plan, fostering cultural change and operational excellence.
Our Approach
EFESO structured the SHES transformation around two complementary workstreams:
SHES Framework Development
- Designed a comprehensive strategy aligned with corporate and Vision Zero goals.
- Defined governance structures, roles, responsibilities, and a RACI matrix to clarify ownership.
- Developed standardized processes for safety, environmental compliance, and sustainability.
- Implemented a global communication plan to drive engagement and feedback.
SHES KPIs & Performance Management
- Deployed a cascading KPI system with leading and lagging indicators.
- Embedded real-time dashboards into operational workflows.
- Established a closed-loop performance management system to ensure corrective actions.
- Created a global roadmap to guide SHES improvements across sites.
Related Services
Sustainability
ESG pledges require embedded operational transformation. We deliver measurable impact through circular economy practices, carbon reduction programs, and sustainable value chain redesign.
Facing Similar Challenges?
- Standardize safety, environmental, and sustainability practices.
- Unclear roles, governance, and accountability.
- Embed SHES as a strategic enabler of operational excellence.
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