16K
Employees globally
Global Production Academy for Strategic Upskilling at a Leading Heating Systems Manufacturer
A global HVAC manufacturer partnered with EFESO to launch the Production Academy, a centralized program that standardized automation and equipment skills, advanced digitalization, and promoted continuous improvement throughout its international production network.
Service: Academy
Service: People and Organization
Our Client
A global market and technology leader in the fields of heating, ventilation, and air-conditioning technology. With a history spanning over 150 years, the family-owned company focuses on eco-friendly technologies, particularly heat pumps and digital service solutions.
9
Production plants in 8 countries
>€3.2B
Net sales in turnover
The Challenge
As the client navigated the transition toward a higher degree of digitalization and automation in production, the following capability-related challenges surfaced:
- Global integration: Enabling the entire production network to meet future market demands through a common skillset and integrated qualification approach.
- Standardization gap: Improving the knowledge and capability concerning the standardization of equipment and processes across different international locations.
- Digitalization pressure: Mastering the required digitalization and technological developments in production and production logistics.
- Capability asymmetry: Closing the skill gaps between different populations (blue and white collars) to ensure a unified level of excellence in production.
- Cultural transformation: Providing the necessary skills to support an enduring culture of continuous improvement and operational excellence.
Real Results Achieved Together
The Production Academy transformed qualification from a localized effort into a centralized, strategic asset firmly embedded in the company's production network.
2.5K
Training attendees from production and logistics
>20
Customized training modules
9
Production plants use an integrated qualification approach
Transformation Impact
- Academy as catalyst for the Production System, increasing efficiency through standardized lean practices
- Accelerated adoption of Industry 4.0 technologies by providing practical, role-based technical qualifications
- Shared understanding of equipment and quality standards across 9 production plants globally
- Strengthening of internal training design and delivery capabilities as well as self-directed learning
- Communication of target skills for all populations within operations, ensuring the workforce is future-ready
- Sustained establishment of academy setup, goals and KPIs for future development
Our Approach
EFESO deployed a multi-stage procedure from strategy definition to global roll-out, ensuring that the Academy’s mission and goals are aligned with the client’s future production strategy:
- Academy strategy & design: Defined the vision and mission of the Production Academy, aligning long-term qualification goals with business priorities.
- Standardized skill management: Established a comprehensive toolset for skill definition and a standardized gap analysis process for all target populations.
- Curriculum development: Created role-based and target-oriented learning journeys while the initial focus was on production system, industrial engineering, automation and digital plant.
- Blended Learning formats: Developed a mix of classroom trainings, live online trainings and E-Learnings supported by an integrated Learning Management System (LMS).
- Piloting & roll-out: Conducted assessments in pilot plants to define upskilling priorities before rolling out the validated curricula and trainings across the global network.
Related Services
People and Organization
Enable transformation with EFESO through building capabilities, strengthening leadership and facilitating change.
Seeking to Leverage Upskilling to Achieve your Production Strategy?
- Wanting to build an in-house academy to strengthen your production network and capabilities
- Looking to equip your workforce with skills for digitalization and automation in production
- Planning to implement a centralized learning management system to scale upskilling
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