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Digital transformation in Cosmetics logistics centers achieve zero paper management and improves middle-managements’ and operators’ autonomy

Client and approach

The client is a multinational group and global leader in the cosmetics industry. Their factories already use EFESO digital Performance Control System, and have decided it is time to deploy the tool into the distribution centres. The pilot covered two warehouses from different business units.

The aim of the client is to digitalize the DC’s existing PCS because the current process with paper boards was inefficient. Information hardly circulated and the operators were not involved in the meetings. The project consists of helping the client launch a successful POC (proof of concept).

EFESO helped by:

  • Remote board digitalization with client PMOs
  • Remote key user training
  • Quick scan of the existing PCS – gap analysis
  • User training on digital PCS and smart problem solving
  • On-the-job coaching
  • Recommendations and planning for further support


  • Zero paper management
  • 6 Team Leaders coached to lead digital meetings
  • 8 Key users trained
  • 2 warehouses involved
  • On-the-job introduction for more than 40 operators
  • Key users trained and Pilot meeting now mandatory