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Complexity reduction in Global Consumer Packaged Goods company brings aligned standards across Supply Chain Operations

Client situation & approach

A leading confectionery manufacturer reviewed their Operating Supply Network (OSN), a global network of 22 factories, 68 in-house warehouses and 240 third-party DC’s serving over 100 markets in 3 regions. 

There were no consistent standards across Customer Services, Planning, Warehouse and Transportation. People worked in different ways, SAP was applied variably with no consistent operating model. Skills and capabilities needed progression. 

EFESO provided project management and designed a new industrial roadmap including:

  • Transfer of products and production
  • Tender for outsourcing logistics
  • Implementation of a crisis task force
  • Product portfolio rationalisation


After the first stage of the project:

  • Differences and complexity were reduced
  • A common reference model, standards and PPI were designed
  • Increased governance and best practice sharing were embedded in the identity of SC people and learning organization

This is now being rolled out across the business as part of the Progression Plan.