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WCOM™ implementation in a Cosmetics company with +20% in OEE and +22.6% in OTIF

Client situation & approach

The client is a Brazilian company involved in the sustainable development of cosmetics and beauty products and was founded in the early 1960s.

The client has a direct sales model with approximately 5.7 thousand collaborators, over 1 million female consultants and a portfolio of 739 product.

  • In the first year EFESO delivered the PKE™ course (Process Kaizen Engineering) to transfer its knowledge to a large number of client coordinators
  • In the following year EFESO started to implement a WCOM™ program with the aim of increasing productivity, reducing costs and improving OTIF
  • As part of the WCOM™ program EFESO introduced several methods for loss reduction and Pillars covering Autonomous Maintenance, Planned Maintenance, Focused Improvement, Education & Training, Safety, Environment, Progressive Quality, EEM and EPM
  • In 3 plants a Performance Control System was installed to manage the day to day issues and improvements


  • As a consequence of the PKE™ projects, there was a net return of R$ 2.230.000,00
  • There was an increase in OEE of more than 20% at the packaging lines
  • An improvement of 22,6% in OTIF reaching a level of 96,6%.