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CUSTOMER FIRST


Customer Service, Speed, Agility and Innovation are key words as well as success factors of the modern cosmetics industry.

The Cosmetics sector is in continuous evolution

Every year there is a >30% increase in the number of new products launched onto the market.

Consequently, Operations must quickly adapt to a new industrial scenario, more and more complex, unpredictable, dynamic.

Furthermore, the coming of digital has recently accelerated all the processes and shortened the Customer-Supplier distance.

Even with the integration of the digital solutions, the main challenge for the cosmetic sector to deal with is to respond to every customer, everywhere in the world, in a very quick and more and more customized way.

EFESO has been assisting the most important cosmetics companies for over 25 years, developing a deep knowledge on the specific characteristics and criticalities in the sector, therefore EFESO is the ideal partner that can help clients face the hard challenges of the coming years.

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FOCUS AREAS FOR COSMETICS


As EFESO we are focused on being a partner to our clients supporting them on their progression journey. We believe that a trust relationship is the key for this and that you can only achieve this with industry expertise, “glocal” presence and a flexible support approach. We also do this by not pushing ourselves to the front, but acting more like an energiser for change.

  • The Progression Strategy is the smartest way to translate Strategy towards reality.

    We work with clients to set a business strategy to align the organisation towards growth and market challenges. We then help clients to achieve the vision defined in the business strategy by progressing in maturity and helping them to choose and implement effective execution solutions with the right stakeholders.


    PROGRESSION STRATEGY SOLUTIONS OVERVIEW

    01

    Growth Strategy - generate growth results in a record time, working on building capabilities and true repositioning for growth on long term

    02

    Fit to Win Organisation - help the leaders in designing the organizational structure, developing high performance teams, empowering people and securing successful execution

    03

    Operations Strategy & Execution - translate business strategy into concrete plans that impact operational performance and result in clear cost savings and lines of growth

    04

    Complexity optimisation - increase companies’ efficiency and responsiveness through an optimal balance between product variety and process optimisation, helping them to reach value out of complexity

    05

    Perfect Execution - build a process to achieve competitive advantage by effectively deploying and executing the company strategic objectives

  • Innovation impacts business value acting transversally on E2E value chain actors and vertically on the R&D function.

    We help organisations assess and develop End-to-End innovation capabilities, as well as improving operational performance in R&D and new product introduction (NPI) processes.


    OUR APPROACH TO WORLD CLASS INNOVATION MANAGEMENT

    01

    Lean/agile development - SCRUM methodology, stage-gate process, Obeya room for Innovation and visual management

    02

    Feasibility and portfolio management - Pipeline optimization / balancing, portfolio strategy and rationalization

    03

    Early equipment management - Vertical process start-up, advanced project management for Engineering


  • We help organisations maximise value by focusing on physical assets and industrial footprint in local and global operations.

    We optimize the full lifecycle setting the framework for higher productivity and safety and optimizing costs whilst taking the most important asset - the people - along the Progression Excellence in Manufacturing change journey.


    OUR APPROACH TO WORLD CLASS OPERATIONS MANAGEMENT

    01

    Operational Excellence - TPM, maintenance & operations excellence, WCOM™, Advanced process excellence/Lean Six Sigma & yield management

    02

    Lab Excellence - Levelling strategy, performance & visual management, standard work

    03

    Integrated Asset Management - Capital deployment process, asset lifecycle management

    04

    Program Management Office & Digital Knowledge Management - Portfolio & resource management, intelligent knowledge databases

  • We work on all the value creation levers to deliver revenue increase, cost reduction and assets and cash efficiency.

    We do this by identifying and eliminating “losses” and non-value-added activities and by optimizing and synchronizing critical dynamics in the value chain.


    OUR APPROACH TO VALUE CHAIN EXCELLENCE

    01

    Value Chain Improvement - Complexity reduction, customer / supplier synchronization, route-to-market

    02

    Integrated Business Planning - S&OP progression, supply chain performance management

    03

    Working Capital Optimisation - Inventory balance, order-to-cash improvement


  • Working from top floor to shop floor, we help to engage the organisation on the change journey.

    Applying Human Dynamics to everyday organisations change is all about finding the more efficient and effective way to change people’s current mind-set and behaviour towards a desired mind-set and behaviour.


    HUMAN DYNAMICS SOLUTIONS OVERVIEW

    01

    Cultural Change - the progression path to Human Dynamic Excellence, fundamentally change the way you do things

    02

    Mobilising for Progression - boost adoption and anchoring following the change roadmap

    03

    Leading Progression - strength your leadership to boost business results

    04

    Performance Behavior - drive the desired performance through the right behavior

    05

    Engagement Monitoring and Measuring - engage your people and manage the process to engage

Want to know more about our tooling?

Watch the Digital PCS video


YOUR PARTNER FOR THE INDUSTRY


  • Stefano Erba

    Stefano Erba

    Stefano graduated with an Honours Degree in Chemical Engineering from the Politecnico di Milano. He is also a JIPM Master
  • Ariadne Garotti

    Ariadne Garotti

    Ariadne Junqueira Monteiro Garotti earned a bachelor´s degree in business administration from Pontificia Universidade Católica de Campinas (PUCC) and an
  • Mario Galassini

    Mario Galassini

    Mario has 24 years of experience in consultancy. He initially built experience and competencies in manufacturing excellence in multinational companies,
  • Andrew Harte

    Andrew Harte

    Andrew Harte, Principal Consultant and Real Lean Operations Manager, is an expert in designing and implementing operating systems using the
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Our leading people that partner with our clients to help them navigate business issues and achieve high value improvements.

WANT TO KNOW MORE?

Talk to our experts to get a better understanding what we can offer for your industry

Schedule a call