Overview
The fashion and luxury industry is evolving to meet the needs of consumers who are increasingly shopping according to their values and are rewarding companies that make a positive impact on the environment and society. In response, luxury brands and fashion retailers need to ensure that they are positioning themselves clearly and are delivering on their promises.
Post-Covid, Luxury boutiques have regained their splendor, but their role has evolved. Technology is now omnipresent in stores and is strengthening the relationship with customers in a number of ways. This includes enriching customers’ discovery of collections and immersing them in the brand, while robust operations are streamlining the customer journey.
Our deep understanding of the trends shaping this industry, coupled with our tailored approach to operations, will have a positive impact on your service levels as well as on the availability and quality of your products. By embracing a responsible approach alongside the development of your digital strategy we can help you create a customer experience that is aligned with the values of today’s consumers.
What is your challenge?
Whatever your challenges we will find a tailored approach with you
Improve the customer experience in shops and online
Customers expect to be surprised when they shop, whether it’s online or in store. They also want a bespoke experience. At EFESO, we make this happen by working with you to develop new digital technologies and personalized pathways to improve the customer experience.
Enhance the agility and reliability of your value chain
When the need for one – or many – products increases unexpectedly, you have to adapt quickly. You must be able to adjust your value chain immediately in order to meet demand. At EFESO we help you accelerate the synchronization of your entire value chain, from production to physical and digital stores. We also help you develop speed and traceability so that you can provide your customers with products on time and in full (OTIF).
Become more sustainable
Making your products and supply chain more sustainable is now non-negotiable. It requires the increasing traceability of suppliers and raw materials. Companies need to develop sustainable products made of recycled materials or with low environmental impact, while maintaining a high level of quality. They also need to be more transparent about how the products have been produced (providing the origin of raw materials for instance.) Through our ‘Idea to Value’ capability we help you assess the perceived value of your products and develop your business case accordingly.
Reduce time-to-market
In the luxury market, an average minimum of 50% of products each year are brand new. This means that a very efficient end-to-end process is needed. EFESO has proven capabilities in improving the process of developing and industrializing new products – from idea to availability in stores. Speed is crucial, as reducing lead time is a key strategic goal. The process till the production through vertical startup, combined with an agile development process and vertical production ramps-up is essential to not lose market sales.
The EFESO touch
At EFESO we help our clients reach their ambition in a pragmatic way. We co-define business scenarios and implement the best solution with them. In the fashion and luxury industry in particular we help companies identify and measure the actual perceived value of their brands and products and improve it when necessary. Every project that we deliver has an impact on sales effectiveness. Over the last three years we have delivered over 100 projects with our clients in the luxury & fashion Industry.
Some of the tangible results we deliver for Clients
95% - 99%
increase of
On Time In Full (OTIF)
10% - 30%
decrease in
Stock / Inventory
30% - 50%
decrease of
CO2
50% - 90%
increase in
TTM - Vertical start-up on time
Our Services
EFESO Management Consultants has a long track record in helping organizations overcome their challenges. We support them across several functional areas or expertise, including:
Discover our Client Success Stories
Delivering tangible results
News & Insights
Giving you inspiration and an outside view
