Client situation & approach
The company is a leading player in the Automotive sector. The project relates to the launch of Connected Services to their prestige brand across 3 continents to meet customer expectations and key industry trends where ~96% of new vehicles are projected to be connected by 2030, from ~48% today. Ensuring coherent alignment to the wider group whilst allowing for the services to be exclusive was key.
EFESO’s role was to:
- Drive, coordinate and support all functions (internal and external suppliers), activities and processes needed to be put in place to guarantee successful launches across 3 continents
- Ensure that all launch activities translate into ongoing operational tasks and achievements for a long-term stable and reliable environment
- Create and manage Master and localised plans to launch Connected Services
- Evangelise all workstreams and regions on Connected services, getting their buy in on activities to be done for a successful launch
- Define and implement overarching governance supporting management with risk mitigation and reporting for board presentations
Results
- On time market roll outs in all 3 continents within 15 months
- Connected Services launch plan, processes and governance which are now part of business as usual and used to deploy to other markets and services
