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Progression in a Chemical company creates global infrastructure for Data-driven decision making and anchors Operational Excellence

Client situation & approach

Our client is a global leader in thermoset resins serving aero-space, energy and automotive markets. The organisation determined ambitious targets to improve safety, reliability & cost effectiveness. A Manufacturing Excellence programme was launchedto sustainably drive change and achieve those targets. Key elements of the programme:

  • Creating an infrastructure for change through training & coaching of change agents
  • Simple and practical solutions rolled out into the sites around dimensions of Process Excellence, Performance Management and People Engagement (e.g. 5S, visual management, OBEYA- room, leadership development and Gemba-walks)


  • Data-driven decision making and effective management of performance is now the norm at sites
  • Local and enabled change infrastructure established – from top floor to shopfloor
  • Sustainable and tangible process improvements realized (reduced downtime, avoided product contamination)