Client situation & approach
Our client is a global leader in packaging solutions who is encoun- tering a severe lack of motivation from employees, a low level of efficiency from the steering committee, an ageing site and impaired perception of the site. The problems can be traced to a merger of two business units. A program integrating Behavior & OperationalExcellence was designed and implemented, including:
- Performance Behavior
- Change Management
- Operational Performance
- Visual Management
- Steering (monitoring results)
Results
- One year without accidents
- Plant meets food and beverage standards again
- Steering team cohesion achieved
- Award for best F&D-progression
- The plant has become a reference plant when it comes to making and succeeding in how to make a cultural change
