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Performance behavior and process change in packaging industry brings plant back to award winning standards

Client situation & approach

Our client is a global leader in packaging solutions who is encoun- tering a severe lack of motivation from employees, a low level of efficiency from the steering committee, an ageing site and impaired perception of the site. The problems can be traced to a merger of two business units. A program integrating Behavior & OperationalExcellence was designed and implemented, including:

  • Performance Behavior
  • Change Management
  • Operational Performance
  • Visual Management
  • Steering (monitoring results)


  • One year without accidents
  • Plant meets food and beverage standards again
  • Steering team cohesion achieved
  • Award for best F&D-progression
  • The plant has become a reference plant when it comes to making and succeeding in how to make a cultural change