Client situation & approach
The client is a wholesale/cash & carry division of a global multiple format retailer carrying food and non-food product ranges for trade customers. We supported the client in:
- Some small step changes in performance improvement had been achieved, but more improvement was needed
- The actual on-shelf availability was not fully understood, resulting in lost sales
Results
- Identified quick wins to improve availability based on effort and reward
- Developed a “what good looks like” tool for step change in range management
- Created a framework to roll out and sustain the benefits.
