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Value Chain Perfect Execution in a Polymer Products Leader

Client situation & approach

An international leader of polymer products for various sectors including Life Science wanted a systemic approach balancing business needs, sustainable growth and agility. We supported in:

  • Designing a customer-centric methodology allowing business to visualize their strategy based on value chains
  • Activating cross functional engagement creating value for customers from key stakeholders to operational teams
  • Operating daily business end to end focusing on what matters the most and knowing why


  • Value Chain Segmentation common for all the business units, leading to a business and customer-oriented progression plan
  • Alignment and engagement all through the organization and customer satisfaction sustainable improvements due to teams higher focus (methodologies and tools support)
  • 25% deliveries lead time, 8% service level and of cash to cash cycle