KNOWBOT - IMPACTFUL ASSESSMENTS & MONITORING PROGRESSION
The Power of EFESO Assessment & Monitoring System
Measurement alone, cannot be the Goal! It must be part of an overall integrated perspective. A system co-created while listening to the needs of the business unit or a plant and working together to find the best indicators to measure what is relevant. The real strength of any measurement or assessment and monitoring system lies in the breadth and depth of topics that can be covered. EFESO has, therefore, created an Assessment and Monitoring System that is linked to the three axes – Process, Human Dynamics and Digital (P-H-D).
PROCESS - It is the most fundamental axis of any business organization. We cover all the dimensions of an end-to-end value chain; procurement, innovation, supply chain, manufacturing, marketing & sales to customer service. Based on our best practice and critical success factors, we have devised mechanisms to assess and measure the "health" of a company's supply chain processes, its success in eradicating losses, managing performance, the seamlessness of planning processes, etc. Some examples of which are product feature optimization, synchronized end-to-end planning, loss intelligence, performance management among many others.
HUMAN DYNAMICS – Ultimately, it is the people who will drive progression and can influence process indicators. Our assessment system is unique because we not only measure adoption and engagement, but also the actual behaviour displayed by people from all levels in an organization, on what we call HD Entities such as Leadership, Teamwork, Individual Behaviour and Organizational Culture. Getting these insights and appropriately acting on them can significantly boost the rate of success and sustainability of any progression journey.
DIGITAL – A digital transformation today is vital for the sustainability and future success of any organization. It is critical to look at data and data management as the bedrocks for achieving real-time visibility of a business and embarking on digital transformation to align both process and people. We use the Operations Digital Maturity Baselining (ODMB) assessment model to measure the digital maturity level of organizations on four dimensions - IT and Digital Architecture, Applied Digital Business Solutions, Digitization of E2E Supply Chain Systems and Processes and Organization Design and HR Digital Maturity.
Which type of assessment? Hard and soft aspects together to gain meaningful insights
To provide a holistic view of the current condition and prepare the most rewarding progression roadmap to fill gaps, the assessments or measurements are always a combination of Process or Digital with HD or may include all 3 axes. This insight comes from our deep conviction that every progression journey will be more likely to succeed when it touches upon both the 'hard’ and ‘soft’ aspects of measuring parameters. The Concurrent Digitalized Value Chain (CDVC) Model is a case in point, to assess organizations across the end-to-end value chain through five levels of maturity on the P-H-D axes.
Together with our clients we identify which type of assessment or monitoring best fits their overall business strategy. The choices are made with respect to the form and size of the measurement. The types of measurement available can be a quick diagnostic, baselining or maturity assessments, benchmarking, quantitative or qualitative assessments. The depth of the measurement ranges from deep dives, broad spectrum scans, snapshot / quick scan and short pulse checks to continuously measure effectiveness. The best-fit assessment mechanism needs to be in direct sync with the current and future needs of the business. For instance, a volatile, uncertain, complex and ambiguous business environment will not be served best by interviews, but by short pulse checks along the way. Similarly, observation by experts, remote assessments (via technology), electronic or paper surveys, guided self-assessment are various assessment mechanics available to be deployed and explored.
Use of advanced analytics adds further credibility to the assessment process as it uses high-level methods and tools to focus on projecting future trends, events, and behaviors.
The real power of an EFESO assessment and monitoring system is the modular approach that helps convergence to One Vision and sustains the Progression of all. Our tried and tested models give us the expertise to define what to assess or monitor. But how we measure is not based on a “one size fits all” approach. All assessments are as tailor-made as possible, in terms of the current situation and the target audience of the assessment, always as per standards of our models.
