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Human Dynamics Journey within the CDVC Framework

If we recall, the CDVC Model above proposes the required maturity profile for organizations to elevate their concurrent progression from basic restoration as in Level-1 to a world class state of real time networks in Level-5. Then, for each level of capability, the CDVC Model defines requirements from 3 perspectives:

  • Processes / Practices
  • People / Organisation
  • Digital / Technology Enablers
Continuously improving processes and practices is as crucial to the concurrent digitalized value chain as are the People - both inside and outside of the organization. Hence, the journey of human dynamics within the CDVC framework requires us to deeply understand how to make people work the way we want them to. As human behaviour is not coincidental; there are numerous factors that define how people will behave through their intrinsic motivation or specific habits or external factors that guide their responses to situations.


CDVC-HD Dimensions & Boost Conditions


Our capability to impact human behaviour is enhanced when we know exactly how people will behave in different situations. EFESO has comprehensively studied different aspects of human behaviour and has identified four specific human dynamic dimensions within the concurrent digitalized value chain framework. The CDVC-HD Dimensions help us to better understand the behaviour of people at different maturity levels within the CDVC Model.

Most people find solace in following a systemic path to achieve specific goals, and hence we identify Scope & Vision, as the first dimension which sets the strategic roadmap for the organization. The next dimension is the Decision-making ability of the group, whether working in teams or in silos. Typically, decisions made in silos oppose the overall vision of the organization. Therefore, we require the third dimension – Collaboration; which ensures that people move from individually focused behaviour to a more enterprise-wide collaborative behaviour. Finally, the ease with which people can understand and react to situations constitutes the fourth dimension of Agility.

As people in the organization move up the ladder, they should respond to certain kind of triggers, which we refer to as the boost conditions. We introduce three CDVC-HD Boost Conditions - Engagement & Involvement of all concerned; Systemic Focus (to develop a more interdependent holistic point of view) and continuous People Development by adding specific capabilities that help them to mature from one level to another. In the absence of these boost conditions, it is generally very difficult to mature in the right place and at the right pace.


CDVC-HD Entities


The sum of behaviours of all people within an organisation can be divided into 4 specific HD Entities, which have specific characteristics, such as:

  • Organization Culture is the collective view on “the way things get done in an organisation”. It guides interpretation and action in organizations by defining appropriate behaviour for various situations.
  • Leadership focuses on the specific leadership styles, values and behaviours that are present throughout the organisation at each level.
  • Teamwork is about specific focus on the way people throughout the organization work together, in a variety of teams and collaborations. 
  • Individual behaviour is the real backbone of the collective behaviour within an organisation. The behaviour of this entity is responsible for actually getting things done (or not done) in a specific way.


Visually, we can summarize the Human Dynamics journey within the CDVC framework as in the graphic below:


Human Dynamics is a Vital Multi-Dimensional Accelerator of Concurrent Progression in the E2E Value Chain